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Laboratory Services encompass all disciplines of clinical and anatomic
laboratory medicine. The department supports diagnosis and treatment of
inpatients, outpatients, and patients referred from other hospital or
laboratory client accounts.
Organization
The laboratory is staffed 24 hours/day, seven days/week by certified laboratory
professionals. One third of staff members have specialty certifications or
master’s degrees in their area of expertise. The department reports to the
executive director of patient care services. Current organizational structure
includes an administrative director, medical director, and manager. Technical
and shift supervisors are designated by laboratory discipline.
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Medical & Professional Staff |
| 8 |
Board Certified Pathologists |
| 1 |
Ph.D. Perinatal Pathology Clinical Scientist |
| 1 |
Ph.D. Histocompatibility Clinical Scientist |
| 2 |
2 Ph.D. Genetics Clinical Scientists |
| 4 |
Pathology Assistants |
| 16 |
- Total staff |
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Technical Staff (FTE’s) |
| 90 |
Medical Technologists/Technicians |
| 9 |
Histologists/Cytotechnologist |
| 54 |
Phlebotomists/Lab Techs |
| 39 |
Clerks/Secretaries/Transcriptionists/Billing |
| 10 |
Support/LIS/QA/Management/Education Staff |
| 202 |
- Total staff |
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Information Systems
The laboratory operates as part of an integrated hospital information system,
UltiCare from QuadraMed. It provides rapid access to the patient’s clinical
information across the entire continuum of care. Patient orders, scheduling,
and results become part of an electronic medical record available throughout
the Health System.
Test Availability and Reporting
Testing is performed continuously 24 hours a day with results available
electronically upon completion. Outreach patient reports are printed on a
Health System printer, faxed or delivered to the physician’s office. Stat
reports are faxed to the office when testing is complete.
Test Menu & Volume
The laboratory performs five million tests a year. More than 1000 different
tests or procedures are offered with 99 percent of all testing performed
on-site.
Turnaround Time (TAT)
The laboratory has defined 45 minutes as the laboratory testing turnaround time
for most frequently ordered STAT tests. Collection and transport times vary
from 15 minutes for critical care units to two hours for physician offices.
Stat turnaround time is monitored weekly and reported monthly with targets met
over 90 percent of the time.
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